Privacy Policy

Rod and Staff Christian Counselling – Effective Date: [Insert Date]

1. Information We Collect

Personal info: name, contact details, date of birth
Health info: relevant to your counselling sessions
Booking & billing info: appointments and payments
Website info: usage data (pages visited, time spent)

2. How We Use Your Information

Provide counselling and support your care
Schedule and manage appointments through Jane App
Communicate securely about sessions and administrative matters
Comply with legal and professional record-keeping requirements

3. Sharing Your Information

Only with your consent
When required by law (e.g., safety concerns)
With service providers like Jane App, who keep your info secure
We do not sell your information

4. Keeping Your Information Safe

Stored on secure, encrypted systems
Only authorized staff can access it
Strong safeguards prevent unauthorized access or loss

5. Accessing Your Information

You can request a copy of your records at info@rodandstaffcounselling.ca. We will provide your information securely via a protected portal, encrypted email, or other safe method.

6. Virtual Sessions

Sessions are conducted on secure video platforms. Please use a private space and secure internet connection.

7. Cookies & Links

We may use cookies to improve website performance. Our site may link to other websites — we are not responsible for their privacy practices.

8. Updates

We may update this policy occasionally. The latest version is always on our website.